SEND Surgeries

The SEND Local Offer provides information, help, guidance and support for Children & Young People living with SEND, their families and SEND Professionals all in one place. If you are a parent carer of a child or young person with special educational needs and disabilities, we know that it can be difficult finding your way through the system and getting clear information and answers to questions.

Following co-production events in the summer of 2023 with Parent Carers and Young People, the Hounslow SEND team and Health partners piloted, from the Autumn term 2023, a half termly drop-in service called the “SEND Surgery”. These surgeries provide families with an informal opportunity to drop in, ask questions and receive help, advice and support including:

• Therapies
• Early help
• Travel Advice
• How to support and prepare your child for adulthood or transitions
• Education, Health and Care Plans
• Short breaks
• Children with Disability Social care team
• SENDIASS
• SENCo Advice
• Local Offer Website
• Services available in the local area to support you and your child or young person.

All SEND Surgeries in 2024 take place on a Wednesday between 10:00 - 12:15 on the following dates and locations:

13th March at Redlees Play Centre, Isleworth, TW7 6DW. 
Pay & Display Car Parking is Available. 
Public Transport is accessible via the H20, H37 & 267 Bus Routes.

17th April at Alf King Family Hub, Feltham, TW13 5AF.
Pay & Display Car Parking is Available.
Public Transport is accessible via Feltham Train Station and the 117, 235, 285, 490, 635, H26 & H25 Bus Routes

15th May at Redlees Play Centre, Isleworth, TW7 6DW.
Pay & Display Car Parking is Available.
Public Transport is accessible via the H20, H37 & 267 Bus Routes.

12th June at Alf King Family Hub, Feltham, TW13 5AF.
Pay & Display Car Parking is Available.
Public Transport is accessible via Feltham Train Station and the 117, 235, 285, 490, 635, H26 & H25 Bus Routes

10th July at Redlees Play Centre, Isleworth, TW7 6DW.
Pay & Display Car Parking is Available.
Public Transport is accessible via the H20, H37 & 267 Bus Routes.

21st August at Hounslow House (TBC), Hounslow, TW7 3EB.

18th September at Alf King Family Hub, Feltham, TW13 5AF.
Pay & Display Car Parking is Available.
Public Transport is accessible via Feltham Train Station and the 117, 235, 285, 490, 635, H26 & H25 Bus Routes

16th October at Redlees Play Centre, Isleworth, TW7 6DW.
Pay & Display Car Parking is Available.
Public Transport is accessible via the H20, H37 & 267 Bus Routes.

13th November at Alf King Family Hub, Feltham, TW13 5AF.
Pay & Display Car Parking is Available.
Public Transport is accessible via Feltham Train Station and the 117, 235, 285, 490, 635, H26 & H25 Bus Routes

11th December at Redlees Play Centre, Isleworth, TW7 6DW.
Pay & Display Car Parking is Available.
Public Transport is accessible via the H20, H37 & 267 Bus Routes.

This is what People who have attended a SEND Surgery have said:

• “It’s the best thing the council has ever done”
• 'So much easier to talk to a professional face to face”
• “The Therapies lady was so so helpful”
• “They listen to my concerns and provided excellent advice”
• “Brilliant and extremely helpful”
• “I wish the schools would promote this service more”
• “Helpful and very empathetic”
• “SENDIASS were very helpful”
• “I got to see so many wonderful helpful people”
• “I’m going to tell all my friend about this service”
• “I now better understand the EHC process”
• “Please please advertise this service more”
• “What a simple wonderful service, much easier to talk face to face than over the telephone or email”