Hounslow Local Offer

The Importance of Health:
People with Learning Disabilities often have poorer health than the general population. This is because people in this group are more likely to have difficulty saying how they feel and seeing a doctor or nurse when they need to. Research shows that regular health checks for people with learning disabilities can often uncover treatable health conditions.

Annual Health Checks are available for Children and Young People with SEND aged 14 and over.

Click here to learn more about Annual Health Checks.

The Healthcare Ecosystem:
The NHS Healthcare Ecosystem is divided into four areas; Primary, Secondary, Tertiary and Community Healthcare.

Click here to learn more detail about the NHS Ecosystem.

Below is a brief overview of the four areas:

Primary Healthcare:
Primary Healthcare services provide the first point of contact in the healthcare system, acting as the 'front door' of the NHS. Primary Healthcare services include General Practice (GP), Pharmacy, Dental, and Optometry (Eye health) services.

Click here to find your nearest Primary Healthcare service.

Secondary Healthcare:
Secondary Healthcare services provide elected and urgent care. Services include pre-arranged surgery, Accident & Emergency or Urgent (A&E) care and Mental Health care. Access to Secondary Healthcare services often requires a referral from a Primary Healthcare service. 999, 111 and Out-Of-Hours GP services fall under Secondary Healthcare.

Click here to find your local Urgent Care centre.

In an emergency situation, telephone 999 and ask for the Ambulance Service. The operator will ask you what the problem is and where you are, including address and postcode. If you are unsure, they will be able to see a rough area. To be precise, you can also use your what3words co-ordinates to help them find you.

Click here to download the what3words app.

If you need general medical advice or are unsure where to go, telephone 111. The operator will ask you a series of questions about what is wrong and will be able to direct you to nearby healthcare services if necessary. 111 is a non-emergency contact number only. In an emergency situation, telephone 999.

Tertiary Healthcare:
Tertiary Healthcare services provide highly specialised treatments. Neurosurgery, Transplants, Plastic Surgery and Secure Forensic Mental Health Services all fall under Tertiary Healthcare services.

Community Healthcare:
Community Healthcare services provide healthcare services within the community. District Nursing, Home Health Visitors, Child Health services and Sexual Health Clinics all fall under Community Healthcare.

Click here to learn more information about Sexual Health Services.

Click here to learn more about local Child and Adolescent Mental Health Services.

Click here to learn more about local Community Mental Health Services.

Sometimes a Child or Young Person's disability may limit them in a physical capacity. This could include mobility, hearing and visual impairments along with many more. If you, or a Child/Young Person you know, is in need of Physical Health support, the below organisations may be able to help:

Royal Society for Blind Children:
Click here to go to the RSBC website.

National Deaf Children's Society:
Click here to go to the NDCS website.

Changing Places:
Click here to find a Toilet or Changing Facility near you.

Be My Eyes App:
Click here to download the Be My Eyes App.

Be My Ears App:
Click here to download the Be My Ears App.

For Children and Young People with SEND, living everyday life can often be challenging. It is common for these individuals Mental Health to be adversely impacted by this. If you, or a Child/Young Person you know, may need Mental Health support, the below organisations may be able to help:

MINT:
Mental Health Integrated Network Teams, providing Community-Based Mental Health support for adults aged 18 and over.

Click here to learn more about MINT.

You Are Not Alone (YANA):
Aiming to help young people aged 16 – 25, who are feeling isolated and lonely, make new connections in a fun and interactive way. Also incorporating positive psychological practices, coping mechanisms, collaborative group activities in a bid to create long lasting social connections, it’s designed to support young people to tackle loneliness through:

Learning about coping mechanisms
Making new friends
Immersing in fun social activities
Personalised wellbeing plans
Participating in workshops

YANA also offer a Train the Trainer programme for professionals and community leaders who will then train people in their own communities to increase resilience from loneliness.

Click here to complete the YANA Self-Referral Form to receive support.

Safe Space Helpline:

To contact the Safe Space Helpline, telephone 020 3475 5185.

Hounslow Mental Wellbeing:

Click here to learn more about Hounslow's Mental Wellbeing services.

Bereavement Organisations can give help and advice for parents and carers to support themselves and children regarding deaths and serious illness. They have also set up specific resources for those who are affected by Coronavirus (COVID-19).

All children will have questions about the effects of the virus but for children who have had someone important die or have a member of their family who is ill, this anxiety is likely to be heightened.

If you would like more information on how to reassure children and young people who are worried about the effect of this virus on their family, please visit the organisations supporting bereavement and grief during the coronavirus pandemic below:

National Autism Society:
Click here to go to the National Autism Society website.

Cruse:

Click here to go to the Cruse website.

Child Bereavement UK:

Click here to go to the Child Bereavement UK website.