Best Start Family Hub Brentford (East)

North Road, Brentford, TW8 0BJ (Map Link)

Bookings and updates

Bookings - If booking is required, details will be shown with the session. If it says to contact the Family Hub, email familyhub@hounslow.gov.uk

Mondays

Baby Massage
Age: babies from 6 weeks to 6 months
Time: 10 to 11am
How to access: Booking via the Family Hub. Dates given upon booking 

Stay and Play
Age: 0 to 5 years
Time: 1.15 to 2.30pm
How to access: Drop in
No sessions on: Monday 2 November

Maternal Mood Clinic
Time: 1:30 to 3:30pm
How to access: By appointment only via the health visiting team, call 020 8973 3490 

Advice and Support with a Family Navigator
Age: 0 to 19 (25 with SEND)
Time: 3 to 5pm
How to access: Booking via the Family hub
No sessions on: Monday 2 November

Family Store
Age: 0 to 5 years
Time: 3 to 4pm
How to access: Drop in 

Citizens Advice Hounslow

Monday 21 September, 1 to 3pm
Monday 21 December, 1 to 3pm

SEND Local Offer support

Monday 5 October, 9am to 3pm
Monday 2 November, 9am to 3pm
Monday 7 December, 9am to 3pm

Tuesdays

Perinatal appointments
Time: 9.30am to 1pm
How to access: Booking via your Health Visitor or Midwife 

Advice and Support with a Family Navigator
Age: 0 to 19 (25 with SEND)
Time: 10am to 12pm
How to access: Booking via the Family Hub
No sessions on: Tuesday 3 November

Sensory Room Bookings
Age: 0 to 5 years with additional needs
Time: 10am to 12pm
How to access: Booking via the Family Hub 

Infant Feeding Support Walk and Talk
Time: 11am to 12.30pm (meeting point is Watermans Centre Bus Stop (Riverside)
How to access: Drop in

Parent Carer Panel

Tuesday 29 September, 1 to 2.45pm
Tuesday 24 November, 1 to 2.45pm

Wednesdays

Antenatal Clinic
Time: 9am to 3pm
How to access: By appointment via your midwife

Baby TLC
Age: Non Walkers
Time: 10 to 11.15am
How to access: By referral or invitation

Thursdays

Stay and Play with CAMHS
Age: 0 to 5 years
Time: 10 to 11.15pm
How to access: Drop in
No session on Thursday 1 October, 22 October, 3 December

Child Development Reviews
Time: 11.30am to 3pm
How to access: By referral or invitation

CAMHS Consultations (Child & Adolescent Mental Health Service)
Age: 2 to 5 years
Time: 2 to 5pm
How to access: Contact the Family Hub
No session on Thursday 22 October

Youth Outreach Service
Age: 11 to 19 years
Time: 3 to 5pm
How to access: Drop in
No session on Thursday 1 October and  22 October

Cook and Eat Programme
Age: 12 years +
Time: 3.30 to 5pm 
How to access: Booking via the Family Hub
No session on Thursday 1 October and 22 October

Childcare advice with the Family Information Service

Book ahead or drop in on the listed dates. Thursdays, from 9.30 to 3pm
10 and 24 September
8 October
5 and 19 November
3 and 17 December

Fridays

Postnatal Clinic
Time: 9.40am to 2.20pm
How to access: By appointment via your midwife

Dad's Play
Age: 0 to 5 years
Time: 10.30 to 11.30am
How to access: Drop in
No sessions on: Friday 2 October and Friday 4 December

Infant Feeding
Time: 12.30 to 2.30pm
How to access: Drop in

Non Walkers
Age: Babies and children not yet walking
Time: 1 to 2.15pm
How to access: Drop in
No sessions on: Friday 2 October and Friday 4 December

All sessions service descriptions

Below you find a brief description of each service or activity happening at this family hub.  If you need more information or want to check if the service is right for you, please contact the Family Hub in person, by phone, 020 8583 5760, or by email familyhub@hounslow.gov.uk


Advice & Support - Family Navigators help families and professionals connect with Family Hub services. For advice or support, contact your local Family Hub. 


Antenatal Clinic - Run by the West Middlesex Maternity Team. Appointments are arranged through your Midwife.


Baby & Toddler Group - A friendly and welcoming session to meet other families, get advice on child development, weaning and feeding, and enjoy a story or song together.


Baby Massage - A 5-week course helping parents and carers use nurturing touch to promote relaxation and bonding with their baby. Suitable for babies aged 6 weeks to 6 months. Places are limited and booking is required via the family hub.


Baby TLC - A referral and invitiation only group delivered by PAIRS for non-walking babies and their parents/carers. A supportive space to play, connect, and build relationships. For more information, contact the family hub


CAMHS Consultations (Child & Adolescent Mental Health Service) - Talk to a member of the CAMHS Under 5s Team about your child’s emotional wellbeing and early relationships. They can offer advice, answer questions, and discuss whether further support may be helpful. To book, contact the family hub.


Child Development Reviews - Appointment only. To book with your Health Visitor, call 020 3808 3380.


Citizens Advice - Free drop-in advice for local residents on issues including benefits, debt, housing, family relationships, and employment.


Community Play - A fun music and movement session for families living at St Giles Hotel with children aged 0-5 years. Enjoy songs, movement activities, and opportunities to meet other families.


Cook & Eat Programme - A free 6-week programme from Healthy Hounslow, combining practical cooking sessions with healthy eating advice, budgeting tips, and confidence-building in the kitchen.


Dad's Play - A welcoming stay and play session for dads and male carers with children under 5. 


Family Information Service - Drop in to speak with Hounslow's Family Information Service (FIS) about funded childcare and early education options.


Family Store - Pre-loved items donated by local families for children aged 0-5 years.


Girls on the Spectrum (GOS) - A supportive and inclusive group for neurodiverse girls diagnosed with, or awaiting assessment for, Autism or ADHD. Referrals are accepted from local secondary schools, Social Prescribers, and Family Hubs. For more information, email Jennie.tweedy@reachfoundation.org.uk.


Hounslow Youth Council (HYC) - An opportunity for young people aged 11-18 years, or up to 25 years with SEND, to influence local decisions, develop skills, and make a positive difference in Hounslow. Participants must live, study, or work in the borough.


Infant Feeding Drop-in (West Mid) - Drop-in infant feeding support provided by the West Middlesex Maternity Team.


Infant Feeding Support (NCT) - Drop-in support from an NCT Breastfeeding Counsellor covering breastfeeding, expressing, mixed feeding, formula feeding and introducing solids. Please arrive early in the session.


Infant Feeding Support Walk & Talk (NCT) - Join an NCT-led buggy-friendly walk and meet other parents while accessing infant feeding support from trained peer supporters. The walk finishes at Brentford Family Hub for refreshments, play, and conversation.


LEAD Tuition - Alternative educational provision for children and young people aged 5+ with SEND. Delivered through the Alternative Provision Team. For information, contact the family hub.


Local Offer SEND Surgeries - A drop-in opportunity to speak with professionals about SEND services, support, and guidance. Visit the Hounslow Local Offer website for future dates and venues.


Maternal Mood Clinic - Appointments with a Health Visitor to discuss emotional wellbeing during pregnancy and early parenthood. Call 020 8973 3490 to book.


Maternal Support Appointments - Appointments with a Health Visitor for advice and support during pregnancy and early parenthood. Call 020 3808 3380 to book.


Non Walkers - A welcoming group for parents and carers with non-walking babies. Meet other families, ask questions, share experiences, and enjoy a song or story together.


Parent Carer Panel - Help shape Family Hub services by sharing your experiences and ideas. Open to parents, carers, grandparents, and other caregivers. Refreshments and a crèche are provided. To attend, email the Family Hub


Parent-Infant Psychotherapy Appointments - Delivered by the Parent Infant Realtionship Service (PAIRS), these appointments support strong parent-infant relationships and help families understand and respond to their baby's emotional needs. 


Perinatal Appointments - Support for mental health and wellbeing during pregnancy and your baby's first year. Access is by referral from a Midwife or Health Visitor.


Postnatal Clinic - Appointments with a West Middlesex Hospital Midwife following the birth of your baby.


SEND Local Offer - Support for parents, carers, and young people to access information and services available through Hounslow's SEND Local Offer for children and young people aged 0-25 years.


Sensory Room Bookings - A calm sensory space for children with SEND or additional needs to explore and learn. Staff are available for support if needed. 


Sharing Their World - A welcoming group for parents and carers of children aged 0-5 years with additional needs, diagnosed or undiagnosed, including speech and language concerns. 


Stay and Play - A fun and welcoming session where parents, carers, and young children can play, learn, and socialise together while supporting early development and confidence.


Stay and Play Plus - A smaller, nurturing play session for children who may benefit from additional support. Activities encourage sensory exploration, communication, and motor skill development.


Stay & Play with CAMHS - Enjoy all the benefits of Stay and Play, with additional opportunities to speak with CAMHS professionals about your child's emotional wellbeing and development.


Story & Rhyme Time - A fun session of songs, rhymes, Makaton signing, and stories to support communication and language development.


Toddler TLC - A Parent and Infant Relationship Service group (PAIRS) for toddlers and their parents/carers. Play, connect, and strengthen relationships in a supportive environment. 


Triple P for Baby - A 4-session course to help parents build confidence and support their baby's development


Young Parents Group - A friendly, supportive group for parents aged 25 and under to meet others, share experiences, and enjoy activities with their child.


Youth Outreach Sessions - The Youth Outreach Team works within the local community, offering advice, mentoring, and activities for young people. Contact details will be displayed at the Family Hub during sessions.


Video Interaction Guidance (VIG) - Uses video feedback to strengthen parent-child relationships and build confidence

Breastfeeding friendly venue

Breast pumps are available to use on site and to loan.  Contact the hub to find out more.