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About Us

The FSD is an online directory of local information and services including childcare and early education providers, activity clubs and community organisations offering information and support services for parents with children and young people.
Do I need to register to use the directory?
If you are simply looking for information on services and activities, there is no need to register.
Advertising on the directory
The Hounslow Family Services Directory is for the benefit of helping parents to support their children by listing local information, advice and services for children and young people aged 0-19.
We, therefore, will only accept and display information where we feel the service or activity meet these criteria.
If you are unsure whether your service or activity can be listed, contact us to discuss this on 020 8583 3470 or fis@hounslow.gov.uk
What checks are made before a service is listed?
The content of the services and activities on this directory are provided by the organisations listed and not by the London Borough of Hounslow. Inclusion of a service or activities on the directory does not mean it is recommended by the London Borough of Hounslow, or that we have checked its quality. The same applies to any links to external websites. These are provided for your convenience only.
You must always check directly with providers that their service meets your requirements.
How often is the information updated?
All services and activity providers listed are contacted at least once a year to update their information. Providers can of course contact us within that time to make changes to their information if need be.
FIS work hard to maintain the directory to the highest standard possible, but responsibility for the accuracy of the information rests with the providers. If we do not have any communication from a provider listed within a 12-month period, their information will be removed from the directory.
If you come across a service listed where information is incorrect, please do let us know at fis@hounslow.gov.uk
Ofsted registered childcare providers
All registered childcare providers (excluding childminders) in the London Borough of Hounslow are listed within the childcare section of this directory. As childminders work from their own homes, they can choose if they want to advertise their services or not.
If you are an Ofsted registered childcare provider and are not listed on the directory but would like to be, please contact us to set up your account. 020 8583 3470 or fis@hounslow.gov.uk
This directory is maintained by Hounslow Family Information Service in line with the government’s statutory duty within Section 12 of The Childcare Act 2006.If you have not been able to find what you are looking for on this directory or would like to give us some feedback, you can contact us by: