SEND Surgeries

The SEND Local Offer provides information, help, guidance and support for Children & Young People living with SEND, their families and SEND Professionals all in one place. If you are a parent carer of a child or young person with special educational needs and disabilities, we know that it can be difficult finding your way through the system and getting clear information and answers to questions.

Following co-production events in the summer of 2023 with Parent Carers and Young People, the Hounslow SEND team and Health partners piloted, from the Autumn term 2023, a half termly drop-in service called the “SEND Surgery”. These surgeries provide families with an informal opportunity to drop in, ask questions and receive help, advice and support including:

• Therapies
• Early help
• Travel Advice
• How to support and prepare your child for adulthood or transitions
• Education, Health and Care Plans (EHCP)
• SENDIASS
• Local Offer Website

The SEND Surgery dates, times and locations for 2025: 

• Tuesday 11 February 2025, 11.30am to 1.30pm, Feltham Assembly Hall (Google Maps)
  
• Thursday 13 March 2025, 11.30am to 1.30pm, Hounslow House ground floor (Google Maps)
  
• Wednesday 23 April 2025, 10am to 12pm, Redlees Playcentre (Google Maps)
  
• Friday 16 May 2025, 10am to 12pm, Brentford library
  
• Wednesday 18 June 2025, 11.30am to 1,30pm, Feltham library
  
• Thursday 10 July 2025, 4pm to 6pm, Lampton Family Hub (Google Maps)

This is what People who have attended a SEND Surgery have said:

• “It’s the best thing the council has ever done”
• 'So much easier to talk to a professional face to face”
• “The Therapies lady was so so helpful”
• “They listen to my concerns and provided excellent advice”
• “Brilliant and extremely helpful”
• “I wish the schools would promote this service more”
• “Helpful and very empathetic”
• “SENDIASS were very helpful”
• “I got to see so many wonderful helpful people”
• “I’m going to tell all my friend about this service”
• “I now better understand the EHC process”
• “Please please advertise this service more”
• “What a simple wonderful service, much easier to talk face to face than over the telephone or email”