Guidance for making funding claims for 9 months to 2 years, 2 year olds and 3 and 4 year olds

This information is in the process of being updated

• Important information
• Offering the entitlements
• Accessing the funding claims
• Claiming for 2 year olds
• Claiming for 3 and 4 Year olds
• Submitting your claim
• Making changes to your claim after you have sent your claim through
• Logging out
• Further support

• Logging onto the Synergy Provider Portal
• Navigating to the adjustments section
• 2-year-old adjustment
• 3 and 4-Year-old adjustment
• Ensuring you have sent your claim
• Making changes to your adjustment after clicking ‘Send Claim’
• Logging out
• Further support

• Eligibility criteria for 30 hours
• When do children become eligible?
• How can parents check their eligibility and apply for the 30 hours?
• 30 hour codes and eligibility dates
• Re-confirming codes
• What happens if a parent falls out of eligibility or fails to re-confirm their code?
• How will I know if a parent has fallen out of eligibility?
• What to do when a parent wants to take up the 30 hours for the first time?
• Validating a 30-hour code - standalone Eligibility Checker