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COVID-19 Information for Young People

With the easing of restrictions many places are now open. You and five friends can meet outdoors. But remember social distancing is still in place.

Mental Health and Wellbeing

  • ChatHealth This service is provided by the Hounslow school nursing service for all young people and teenagers aged 11-19. You will get a reply within 24 hours from an NHS School Nurse between 9:00am and 4:30pm, Monday to Friday (except bank holidays). You can text them at 07507 333 176
  • They use a unique combination of outdoor art therapy, designed to facilitate verbal and non-verbal communication, strengthen relationships and advance coping skills, plus nature activities and mindfulness, to help alleviate anxiety and symptoms of depression. The Wild Mind Project run programmes for 10-25 year-olds, in various locations in Hounslow Borough. Public Health England has given them the authorisation to run our outdoor programmes adhering to agreed Covid-19 safety protocols.

  • Childline provides support for children and young people in the UK, including a free 24-hour helpline. Childline has launched Calm Zone - an online hub of calming techniques and resources for young people to help them feel better when they feel anxious, scared or sad during this challenging time. There is also an online 1:1 counsellor chat anytime. Give them a call at 0800 11111.  

  • Kooth is a completely free service, safe and anonymous online counselling for young people. They have supportive and helpful counsellors available until 10pm every day. 
  • Talk to Frank is a confidential advice and information service to teach young people about drugs, their effects and the law. This is especially important as people are isolated and potentially vulnerable. You can call them on 0300 123 6600.
  • The Mix is an online guide to life for 16-25 year-olds in the UK. Emotional support is available 24 hours a day. On their website, you can chat about anything you like on their moderated discussion boards and live chat room or call 0808 8080 4994.
  • Papyrus is a confidential help and advice service for young people and anyone worried about a young person at risk of suicide. You can call the HOPE Line at 0800 068 4141.
  • The Crisis Messenger text service provides free, 24/7 crisis support across the UK. If you are experiencing a mental health crisis and need support, you can text YM to 85258. (Texts are free from EE, O2, Vodafone, 3, Virgin Mobile, BT Mobile, GiffGaff, Tesco Mobile and Telecom Plus). You can text YM to 85258 to learn more about how they can be of help
  • The Anna Freud has put together information to support young people
  • UNICEF have shared some top tips to help teenagers during these challenging times.
  • Mind’s Elefriends is a supportive online community that provides a safe place to share experiences and listen to others.
  • Neurolove a site created to support young people (like you) to stay emotionally and physically well during these incredibly stressful and anxious times


  • Year 11 and Year 13 qualifications - Information for students on how GCSE and A level qualifications will be graded and awarded in summer 2020.
  • Connexions – the drop in service is not available due to the current social distancing measures in place but young people aged 14-19 can still call or email for information, advice and guidance
  • UCAS - latest information for young people applying for university or college in September 2020

Keeping active

  • The Mix - 10 ideas to try at home to help with boredom starting with learning a TikTok dance!
  • PE with Joe Wicks - AKA The Body Coach challenges you to a half an hour HIIT training session every weekday at 9am
  • Our Parks - a range of free workouts to do at home, everything from a full body workout to Yoga
  • Neurolove a site created to support young people (like you) to stay emotionally and physically well during these incredibly stressful and anxious times
  • Visit museums and landmarks around the world from your own home, take virtual tours of places like The British Museum in London, The Guggenheim Museum in New York, The Van Gogh Museum in Amsterdam and more.

More useful links

  • Social distancing - a reminder of what it is and why we need to do it
  • Shelter - questions and answers on rent issues, eviction and homelessness
  • Become Charity helpline for young people in care and young care leavers