Handling sensitive conversations

Early Years Education Practitioners

This course aims to support early years practitioners in having sensitive conversations which are necessary, but often ones that are difficult. It could be a conversation with a parent, or a conversation with another practitioner.

By the end of the session, participants will:

Understand the principles and statutory guidance for sensitive conversations in Early Years

Identify strategies to prepare for and manage difficult discussions

Practice communication techniques that promote trust and respect

Reflect on personal responses and biases when handling sensitive topics

Date: Thursday 5 February 2026

Time: 9.30am – 12.30pm

Venue: Spring Grove House, West Thames College, London Road, Isleworth, TW7 4HS

Cost: £20 per delegate

Facilitator: Early Years Stronger Practice Hubs